David Waller BSc MBA CMgr FCMI MBCS CEng CITP

I’d like to think that I know Benefits Management. I’ve been doing it for a while now.

I was active in Cranfield University's Benefits Management research, applying the method in the rollout of BT's intranet, one of the first, largest and most successful corporate intranets (we achieved efficiencies and savings of £750M / year). I then took this experience to my customers in finance, utilities and central government.

I extended Benefits Management beyond its project management roots to develop new business and improve customer relationships. This proved valuable in winning Local Government partnerships and in BT's successful bids to the NHS worth over £1Bn.

I was recruited into the NHS to establish a public sector focused benefits management toolset. Since I moved into health, I’ve covered a range of topics from telecare to service re-structuring. I recently helped hospitals achieve strategic benefits from electronic patient records. I am presently a Benefits Lead in Health and Social Care informatics programmes, assisting local health economies to appreciate the value of sharing care information.

I’m joint owner of the Yorkshire Benefits Management Network which enables me to keep the methodology fresh and at the forefront of my clients’ service improvement activity.